programmaticdigital mediaaccount managementad opsDSPRTBSalesforceGoogle Ad ManagerDoubleClickdata analysisclient managementExcelPowerPointcommunication
Key details
Salary
$72K – $90K
Employment type
Full-time
Seniority
Mid-level
Years experience
0-2
Location
New York, US
Full job description
The Account Manager in Platform Operations partners with Sales to service advertising agency partners and execute high-performing direct and programmatic campaigns. Responsibilities include full campaign lifecycle management, cross-functional collaboration, performance monitoring and optimization, client relationship management, retention and renewal strategy, revenue growth, technical troubleshooting, and strategic client research. Requires 1-2+ years experience in programmatic digital media account management or media planning, strong knowledge of DSPs, RTB, agency trading desks, and proficiency with tools such as Salesforce, Jira, IAS, DoubleVerify, Upwave, Google Ad Manager, and DoubleClick. Strong communication, data analysis, and organizational skills are essential. The role offers a hybrid work environment with occasional in-office collaboration in New York. Compensation ranges from $72,000 to $90,000 annually plus quarterly incentives, with benefits including a 401(k) plan and potential bonus or stock programs.
What you'll do
Own the full post-sale campaign lifecycle across direct and programmatic channels—from kickoff and creative QA to DSP activation, pacing, and wrap decks
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Requirements
BA/BS degree in Business, Advertising, Marketing, or equivalent practical experience
1–2+ years of experience in programmatic digital media, specifically within Account Management or Media Planning
Hands-on background in programmatic execution (trading, planning, or programmatic account management)
Strong foundational understanding of the agency landscape, from holding companies down to agency trading desks
Strong grasp of DSPs, Deal IDs, Real-Time Bidding (RTB), agency trading desks, and core digital metrics/revenue models
Ability to interpret campaign performance data, synthesize clear insights, and confidently explain results to clients
Familiarity with industry tools such as Salesforce, Jira, IAS, DoubleVerify, Upwave, and ad serving platforms like Google Ad Manager/DoubleClick
Skilled at navigating diverse internal and external relationships, balancing competing client needs with diplomacy and high-touch service
Exceptional written and verbal communication skills, with the ability to articulate complex technical workflows clearly
Intermediate to advanced proficiency in Excel, PowerPoint, and Word for performance modeling and client presentations
Meticulous attention to detail with the ability to juggle multiple tight deadlines in a fast-paced environment
Highly self-motivated team player who takes initiative, adapts well to ongoing feedback, and approaches challenges with a logical, problem-solving mindset
Tech stack
DSPDeal IDsReal-Time Bidding (RTB)SalesforceJiraIASDoubleVerifyUpwaveGoogle Ad ManagerDoubleClickExcelPowerPointWord
Benefits
Competitive base pay $72,000 - $90,000 annually + quarterly incentive planEmployer-matched 401(k) retirement planParticipation in bonus, commission, or stock incentive program depending on roleEmphasis on recognition, development, and wellness
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