AdTechTalent
Programmatic2 months agoHybrid

Epsilon

Account Manager

programmaticdigital mediamedia planningmedia strategyclient managementcampaign managementSEASingaporeExcelPowerPoint

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

5-10

Location

Singapore, Singapore

Full job description

Account Manager role in Epsilon’s Audience Media team responsible for planning, executing, and delivering Epsilon Digital (DMS) campaigns. Key duties include client communication, media recommendations, audience strategy, campaign management from brief to reporting, and supporting account growth. Requires Bachelor's degree, 5+ years agency/media experience, 3+ years digital media planning or strategy, strong knowledge of Singapore and SEA media landscape, programmatic expertise, analytical skills, and proficiency in Microsoft Excel and PowerPoint. Benefits include 20 paid holidays, flexible and hybrid work arrangements, family care leave, medical coverage, professional development, and employee assistance programs.

What you'll do

  • Serve as the main point of contact for day-to-day client and agency communications, owning client satisfaction and delivery quality
  • Support the strategic development and execution of Epsilon Digital (DMS) campaigns, contributing to media recommendations, audience strategy, and media flow planning
  • Interpret client briefs to develop comprehensive omnichannel media plans
  • Manage campaigns end-to-end, from brief through activation, optimisation, reporting, and post-campaign insights
  • Work closely with teams across client services, operations, creative, and third-party partners to ensure campaigns are delivered accurately, on time, and to brief
  • Build strong relationships with key internal partners, ensuring a seamless and collaborative working model
  • Support account growth working alongside Senior Account Managers
  • Own day-to-day reporting, weekly updates, campaign analysis, and support finance and operational processes

Requirements

  • Bachelor's Degree
  • 5+ years with increasing levels of responsibility within an agency or media company
  • 3+ years of experience in digital media planning or media strategy
  • Strong knowledge of media landscape in Singapore and SEA
  • Strong analytical thinking and mathematical skills
  • Highly experienced in Programmatic and working with a large variety of digital partners and channels
  • Proven track record of top performance measured against business growth, revenue, and other variables
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint
  • Excellent communication and writing skills
  • Ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks
  • Ability to work effectively under pressure
  • Ability to navigate complex client needs as well as internal dynamics

Tech stack

Microsoft ExcelMicrosoft PowerPointProgrammaticDigital Media PlanningMedia Strategy

Benefits

20 paid holidaysFlexible work arrangementsChildcare and family care leaveComprehensive employee and dependents medical coverageHybrid work arrangementsProfessional developmentEmployee recognitionEmployee assistance programmes (health coaching and counselling)

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