Account Manager

What you'll do

• Serve as the main point of contact for day-to-day client and agency communications, owning client satisfaction and delivery quality
• Support the strategic development and execution of Epsilon Digital (DMS) campaigns, contributing to media recommendations, audience strategy, and media flow planning
• Interpret client briefs to develop comprehensive omnichannel media plans
• Manage campaigns end-to-end, from brief through activation, optimisation, reporting, and post-campaign insights
• Work closely with teams across client services, operations, creative, and third-party partners to ensure campaigns are delivered accurately, on time, and to brief
• Build strong relationships with key internal partners, ensuring a seamless and collaborative working model
• Support account growth working alongside Senior Account Managers
• Own day-to-day reporting, weekly updates, campaign analysis, and support finance and operational processes

Requirements

• Bachelor's Degree
• 5+ years with increasing levels of responsibility within an agency or media company
• 3+ years of experience in digital media planning or media strategy
• Strong knowledge of media landscape in Singapore and SEA
• Strong analytical thinking and mathematical skills
• Highly experienced in Programmatic and working with a large variety of digital partners and channels
• Proven track record of top performance measured against business growth, revenue, and other variables
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Excellent communication and writing skills
• Ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks
• Ability to work effectively under pressure
• Ability to navigate complex client needs as well as internal dynamics

Tech stack

Benefits