Account Manager

What you'll do

• Own and manage client accounts to ensure both performance and business objectives are achieved
• Build strong, long-term client relationships with a focus on trust, alignment, and business growth
• Translate client goals into actionable media strategies across various industries based on data analysis
• Adhere to company goals related to campaign management, closely monitoring campaign margins and scalability
• Respond to client requests professionally and timely, ensuring high levels of client satisfaction
• Take ownership of account performance, proactively identifying issues and driving improvements
• Manage and align multiple stakeholders including clients, Sales, and TAM teams to ensure smooth execution and expectation alignment
• Identify growth opportunities for upselling existing clients based on their needs and performance, recommending additional solutions
• Report on campaign status regularly to direct manager with clear rationale and recommendations
• Manage orders and payment processing, ensuring timely service delivery and proper handling of financial matters

Requirements

• 4–6+ years of experience in digital advertising, media agency, ad tech, or brand-side performance marketing
• Knowledge and experience in digital media, tools, and programmatic area such as Google Ads, Meta Ads, Google Analytics, DSP, MMP
• Strong interest in digital marketing, especially in client-facing or account management roles
• Strong analytical and problem-solving skills
• Strong ownership mindset with ability to independently manage accounts and campaigns
• Well-developed verbal and written communication skills
• Professional Mandarin proficiency
• Professional English proficiency
• Working experience with MS Office and G Suite

Tech stack