The Trade Desk
Business Development GM (Holdco)
New York, US•3 days ago
$134K – $245K
salesbusiness developmentagency
Sales1 month agoHybrid
Adform
Account Director
account directorcustomer successadtechdigital advertisingsalesforcecrmprogrammaticenterprise salescustomer lifecycleLATAMBrazilian Portuguesestakeholder management
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Director
Years experience
5-10
Location
New York, US
Full job description
Account Director role in New York reporting to Senior Director, Customer Success. Responsible for maximizing value, adoption, retention, and growth of strategic enterprise customers in the Americas. Requires fluency in Brazilian Portuguese and English, experience managing strategic enterprise customers in AdTech/SaaS/digital advertising, advanced knowledge of digital marketing and programmatic advertising, and strong stakeholder management skills. Responsibilities include driving customer success, managing customer lifecycle, partnering with internal teams, running business reviews, and mitigating risks. Experience with Salesforce, Gainsight, or similar CRM platforms required. Salary range $120,000 to $140,000 plus bonus and comprehensive benefits.
What you'll do
- Understand customers' business priorities, technical requirements, and decision-making processes
- Drive customer success by retaining and growing relationships, increasing product adoption, and identifying commercial expansion opportunities
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