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Technical Support Specialist
technical supportinternal toolsdocumentationtrainingAIdeep learningadtechdigital marketingremote
Key details
Salary
Not specified
Employment type
Technical Support Specialist
Seniority
Mid-level
Years experience
3-5
Location
Poland
Full job description
RTB House is seeking a mid-level Technical Support team member to evolve internal tools, analyze and improve systems, translate business needs into technical specifications, maintain documentation, organize training, and provide operational support. The role requires fluency in English and Polish, strong communication skills, independence, and an analytical mindset. The position is full-time and fully remote, based in Poland. Benefits include flexible remote work, a 2-month onboarding program, and an innovative AI-driven environment.
What you'll do
- Shape the evolution of internal panels and tools used daily by global business units
- Analyze current tools and systems to identify friction points, bottlenecks, and areas for improvement
- Translate internal business needs into clear specifications and coordinate implementation with technical teams
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