The Engagement Lead is responsible for end-to-end client engagement in ED&D, ensuring delivery excellence, leading client delivery teams, deepening client relationships, identifying growth opportunities, and connecting clients to dentsu capabilities. The role requires 5+ years in client delivery, 2+ years client-facing experience, knowledge of customer data technologies, and preferably experience in financial services or regulated data environments. Responsibilities include client ownership, relationship development, technical advisory, delivery accountability, team leadership, data governance, compliance, commercial growth, and efficiency improvements using AI tools. The position is hybrid with remote flexibility and requires occasional office presence. Salary range is $94,000 - $155,000. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, paid time off, holidays, sick leave, and parental leave.
What you'll do
Serve as primary ED&D point of accountability for assigned client(s) or engagements covering scope, delivery quality, commercial health, and strategic direction
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Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leaveCompliance with applicable state and local employee leave laws
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