Technical Enablement Manager

sales enablementrevenue operationsprogrammaticadtechdigital mediaWorkRampHighspotGongSalesforceClaudeOpenAIAI-assisted workflowsCTVtool adoptiontrainingRFPenablement

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

United States

Full job description

MNTN is hiring a Technical Enablement Manager to drive adoption and proficiency across revenue technology tools. Responsibilities include designing and delivering training programs for sales and customer success platforms such as WorkRamp, Highspot, Gong, Salesforce, Claude, and OpenAI; building onboarding paths; creating upskilling content; running proficiency assessments; leading tool evaluation and RFP processes; tracking utilization benchmarks; and collaborating with RevOps, IT, and People teams. The role requires 3+ years experience in Sales Enablement, Revenue Operations, or technical training supporting go-to-market teams, with proficiency in sales and CS tech stacks and experience in programmatic advertising or AdTech. Familiarity with CTV tools, AI-assisted workflows, and vendor evaluations is preferred. The position is full-time and remote, based in the United States.

What you'll do

Design and deliver training programs for all tools in the Sales and CS stack, including WorkRamp, Highspot, Gong, Salesforce, Claude, OpenAI, and any new platforms as they are added
Build and maintain structured onboarding paths for each major platform so new hires reach baseline proficiency before using tools in live situations
Create ongoing upskilling content for feature releases, workflow changes, and identified adoption gaps on a continuous cadence
Design and run proficiency assessments for critical tools where low utilization has measurable revenue impact
Lead the enablement workstream in tool evaluation and RFP processes, assessing training quality, onboarding support, documentation, and change management implications
Build internal scorecards for evaluating tools against adoption feasibility, not just feature lists
Define and track utilization benchmarks for each tool by role, reporting trends and early warning signals to Sales and CS leadership
Partner with RevOps to connect tool utilization data to pipeline and revenue outcomes
Maintain active collaboration with RevOps, IT, and People teams on tool access, configuration, and lifecycle management
Represent field needs in tool governance conversations and surface emerging tools or AI-assisted workflows to the Enablement team

Requirements

3+ years in Sales Enablement, Revenue Operations, or technical training supporting go-to-market teams
Experience in programmatic advertising, AdTech, or digital media, with understanding of tool workflows in planning, selling, and measurement
Proficiency with sales and CS tech stacks, including WorkRamp, Highspot, Gong, and Salesforce
Demonstrated ability to drive tool adoption through measurement, gap identification, and iterative improvement
Comfort analyzing usage data from multiple platforms to build a consolidated picture of adoption health
Experience as a Sales IC, SDR, or CSM in AdTech or programmatic environments is strongly preferred
Familiarity with CTV-specific tools or measurement platforms is strongly preferred
Experience in tool evaluations or vendor RFPs as an enablement stakeholder is strongly preferred
Background in AI-assisted workflow tools, particularly for discovery or prospecting, is strongly preferred