TripleLift
Lead Technical Solutions Consultant, Supply
New York, US•4 months ago
$110K – $140K
programmatictechnical consultingRTB
Programmatic3 months agoRemote
Freestar
SVP, Customer Succes
programmaticcustomer successyield managementheader biddingPrebid.jsGoogle Ad ManagerSPOleadershipad techremote
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Vp
Years experience
5-10
Location
Remote
Full job description
Freestar seeks an SVP of Customer Success to lead post-sales, focusing on revenue growth through yield management and product adoption, and minimizing churn by ensuring service quality and technical stability. Responsibilities include strategy for upsell/cross-sell, partnering with Yield Management and Engineering, benchmarking supply quality, churn mitigation, technical proficiency leadership, final escalation point, managing leadership team, cross-functional alignment, and enterprise publisher engagement. Requires 7-10 years in senior customer success leadership preferably in ad tech, deep programmatic advertising knowledge (Prebid.js, Google Ad Manager, SPO), proven yield optimization success, leadership experience, technical acumen, and strong communication skills. Full-time, remote role with comprehensive benefits.
What you'll do
- Own the strategy for upsell and cross-sell initiatives across the publisher base to maximize earnings
- Partner with Yield Management and Engineering to architect proactive yield strategies for revenue optimization at scale
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