Sr. Account Manager, Agency, Advertising

What you'll do

• Become a knowledgeable partner on Amazon Advertising solutions and partner on agency strategy at senior leadership levels
• Develop media strategies for growth based on overall agency goals/objectives
• Coordinate across internal Amazon teams to streamline agency servicing and resolve agency-wide blockers
• Educate agencies on Amazon’s ad tech offerings, performance metrics, insights, and how to achieve greater results on Amazon
• Create and identify new insights based on first-party and third-party research
• Co-own agency revenue targets with advertising development managers and achieve these targets
• Report on agency account health, revenue pipeline, and provide bridge plans to senior management
• Build and maintain effective partnerships with advertising development managers and other account team members
• Manage complex customer initiatives and relationships with multiple agency contacts and identify new external relationships
• Define team processes and best practices for agency engagement, share them across the team and hold partner teams accountable for improvements
• Mentor team members and drive strategic initiatives

Requirements

• Experience in a customer-facing role engaging with customer executives, technologists or partners to solve business problems with advanced technologies
• Experience in process improvement
• 8+ years relevant experience in a client-facing role including but not limited to ad agency, digital marketing, analytics
• Experience in programmatic, display, or CTV planning/buying
• Ability to proceed in absence of defined processes and provide input on them
• Demonstrated ability to manage agency issues that impact several groups with differing business objectives
• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business (preferred)
• 10+ years work experience in Advertising with experience owning media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV focused roles (preferred)
• Excellent organizational, relationship-building, and communication skills
• Programmatic strategy, emerging AI tool adoption, and implementation experience
• Proven track record of delivering results including revenue targets and contributing to advertiser revenue growth
• Experience defining team processes and best practices
• Demonstrated ability to mentor and develop others
• Experience working across diverse groups and communicating across diverse locales, roles, and functions
• Ability to make smart trade-offs and understand long-lasting impact on agency business

Tech stack

Benefits