Solutions Engineer

solutions engineerprogrammatic advertisingad fraudDSPSSPCTVIVTAPIsdata integrationtechnical account managementpre-sales engineeringcustomer successtrial managementproduct managementtechnical salesadtech

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

New York, US

Full job description

Solutions Engineer role at Pixalate based in New York, NY. Responsible for bridging Pixalate's platform with customer business environments, acting as technical lead in sales. Assigned a product line (Data Feeds, Analytics, or Compliance) and supports sales calls, trial conversions, and revenue growth. Key duties include technical sales partnership, product line management, trial ownership, solution architecture, use case definition, churn risk mitigation, and post-integration handoff. Requires hands-on experience in digital advertising ecosystem, knowledge of programmatic advertising, DSPs, SSPs, Ad Servers, CTV, IVT/ad fraud concepts, and strong technical foundation in data integration and APIs. Must have excellent communication, problem-solving skills, and ability to manage multiple clients. Benefits include competitive compensation, internet reimbursement, remote work with flexible hours, professional development, and team events.

What you'll do

Serve as the technical authority for your assigned product on every sales call
Validate technical feasibility, answer architectural questions, and remove blockers
Ensure clients feel technically confident moving forward with deals
Partner with Customer Success to define deliverables and KPIs supporting Statement of Work development
Own a specific product line as its deep SME in the field
Manage the technical roadmap for your product within each sales opportunity
Collaborate with other Solutions Engineers for multi-product integrations
Provide product requirement feedback to Core Engineering on missing market features
Own technical accountability for your product line within each account
Work as part of the SE Integration Team to ensure complete client integration
Remain engaged until your product is live, stable, and proving value
Use Pixalate AI Agents and internal tools to resolve Customer Success tickets and maintain engagement status
Translate client's unstructured problems into clean Pixalate configurations
Map specific data fields and business logic to the platform
Ensure clients are protected in their specific environment
Build custom reports, feeds, and APIs tailored to each client's workflow
Author a Use Case Document for every engagement
Define how the client applies Pixalate to their business
Establish the official Definition of Done for each trial
Schedule reports for clients where IVT% > 5
Serve as the first line of defense against churn
Manually verify data accuracy in client dashboards
Ensure clients experience their 'Aha!' moment before contract signing
Facilitate detailed technical transfer to Customer Success after contract signing
Document custom configurations and Use Cases for ongoing support
Transfer a fully functioning, documented integration to Customer Success post-signature

Requirements

Direct, hands-on experience in the digital advertising ecosystem
Working knowledge of programmatic advertising, DSPs, SSPs, Ad Servers, CTV, and/or IVT/ad fraud concepts
Experience at an adtech company, DSP, SSP, publisher, ad verification platform, or measurement company
Strong understanding of data integration, APIs, and system architecture
Experience translating business requirements into technical configurations
Background in solutions engineering, technical account management, pre-sales engineering, or implementation consulting
Excellent verbal and written communication skills for client-facing interactions
Ability to explain complex technical concepts to non-technical stakeholders
Experience working cross-functionally with Sales, Engineering, and Product teams
Proven ability to diagnose and resolve complex integration challenges
Track record of creative problem-solving in ambiguous technical environments
Strong documentation and process definition skills
Willingness to accommodate early morning or late evening calls to align with global teams across US, EMEA, and APAC time zones
Ability to manage high-volume, multi-client engagements simultaneously

Tech stack

APIsdata integrationad fraud detection platformsbrand safety toolssupply path optimizationAI coding tools

Benefits

Competitive compensation package — market rate, commensurate with experience; incentivized on trial conversion and revenueMonthly internet reimbursementCasual, remote work environment with flexible hoursOpportunity for advancement and professional developmentFun annual team eventsA seat on a high-performing global team