Senior Programmatic Account Manager

What you'll do

• Act as the primary point of contact for a portfolio of clients
• Lead post-sales strategy including user adoption, campaign management, and account expansion
• Build multi-threaded relationships with agency stakeholders across seniority levels
• Proactively identify client needs, providing strategic counsel and data-driven insights to exceed performance goals
• Lead Quarterly Business Reviews (QBRs), performance presentations, and client education sessions
• Manage end-to-end campaign setup, including trafficking, third-party tag implementation, and pixel troubleshooting
• Analyze campaign data to identify optimization opportunities and recommend data-backed solutions to improve ROI
• Develop innovative campaign strategies leveraging StackAdapt’s multi-channel capabilities
• Provide best practices for campaign design, attribution, and measurement using tools like Google Analytics, Tag Manager, and third-party ad servers
• Work closely with Account Executives, GCS, and cross-functional teams to drive client success and retention
• Lead internal initiatives to improve operational efficiency, share insights, and standardize optimization frameworks
• Mentor junior Account Managers, supporting skill development, troubleshooting, and client strategy discussions
• Contribute to team enablement by sharing optimization best practices and client success stories
• Identify and execute upsell and cross-sell opportunities, driving account expansion through consultative selling
• Monitor client business changes to uncover new growth areas
• Manage renewals and deliver sustained quarter-over-quarter growth across client base
• Leverage insights to help clients discover new revenue opportunities before they do

Requirements

• 6+ years of experience in programmatic media buying, client success, or account management
• Proven expertise in campaign optimization and performance strategy within DSPs or agency environments
• Strong understanding of the digital advertising ecosystem and Holdco organizational structures
• Strong analytical mindset with the ability to craft insights from performance data
• Excellent project management, prioritization, and communication skills
• Willingness to travel (~20%) for client meetings and industry events

Tech stack

Benefits