Senior Manager, Change Management responsible for designing and executing adoption strategies for commercial transformation initiatives. Key duties include developing change management strategies, stakeholder engagement, organizational readiness, communications, training, adoption measurement, and employee experience. Requires 7+ years experience in change management or related fields, bachelor's degree, and strong skills in facilitation, communication, and executive presentations. Preferred certifications include Prosci or CCMP. Salary range $94,000-$132,750. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, flexible PTO, paid holidays, sick leave, and parental leave. Role is hybrid with expectation to work from office three days per week if within commutable distance; remote candidates across continental U.S. considered with flexibility to align with Pacific Time Zone hours and occasional travel to Los Angeles.
Partner with transformation, business, and program leadership teams to integrate change management activities into transformation roadmaps and value realization plans
Conduct stakeholder assessments and organizational impact analyses to identify adoption risks, readiness gaps, and mitigation strategies
Develop audience-specific change and enablement plans tailored to impacted stakeholder groups, roles, and business functions
Design and execute stakeholder engagement strategies to build alignment, sponsorship, and commitment
Create and manage communications strategies, messaging frameworks, and communication plans supporting transformation objectives
Develop executive presentations, leadership communications, talking points, and transformation updates for governance forums and senior stakeholders
Facilitate workshops, leadership alignment sessions, stakeholder meetings, and working sessions to drive engagement and decision-making
Design and implement organizational readiness frameworks, readiness assessments, and go-live support activities
Develop training and enablement strategies including learning journeys, role-based training plans, job aids, playbooks, and adoption resources
Establish and manage change champion networks and feedback mechanisms to strengthen adoption and improve change interventions
Support pilot-to-scale readiness assessments and adoption planning for successful transition to sustained business use
Define, track, and report on adoption, readiness, engagement, and change management KPIs to measure transformation effectiveness
Partner with governance, PMO, and business value teams to support dependency management, executive reporting, and value realization efforts
Collaborate with cross-functional teams, business stakeholders, and external partners to drive measurable adoption outcomes and sustained transformation success
Requirements
Bachelor's degree required
7+ years of experience in change management, organizational transformation, consulting, employee experience, or organizational effectiveness
Experience leading change activities for enterprise technology, process, and operating model transformations
Strong background in stakeholder engagement, communications, training, organizational readiness, and adoption measurement
Experience conducting change impact assessments and stakeholder analyses
Exceptional facilitation, presentation, and communication skills
Demonstrated ability to influence leaders and stakeholders across complex organizations
Proficiency developing executive-level presentations and communications materials
Preferred: Prosci, CCMP, or similar change management certification
Preferred: Experience supporting commercial transformation initiatives within pharmaceutical, biotechnology, life sciences, or healthcare organizations
Preferred: Experience supporting AI, content operations, digital transformation, workflow, CRM, customer engagement, or enterprise platform implementations
Preferred: Familiarity with employee experience design, workforce transformation, and organizational adoption frameworks
Preferred: Experience with executive enablement platforms, learning technologies, and communications tools
Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leave
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