Senior Information Technology Analyst

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Full job description

Epsilon seeks a senior IT Operations professional with 6-8 years experience in enterprise infrastructure monitoring and support. The role involves managing Linux and Windows servers, cloud services (AWS), and observability platforms such as Grafana, ELK, and ServiceNow. Responsibilities include automation development, incident response coordination, user access management, and collaboration with cross-functional teams to ensure operational stability. Candidates should have strong scripting skills (Python, PowerShell, Terraform, Ansible), experience in large-scale enterprise environments, and familiarity with ITIL principles. The position requires shift-based 24x7 support and offers opportunities for technical and leadership growth.