AdTechTalent
Programmatic18 days agoRemote

StackAdapt

Senior Business Systems Analyst (GTM / Sales)

SalesforceRevOpsGTMCRMSalesprogrammaticbusiness systemsprocess automationdata quality

Key details

Salary

CA$118K – CA$140K

Employment type

Full-time

Seniority

Senior

Years experience

3-5

Location

Canada

Full job description

StackAdapt is seeking a Senior Business Systems Analyst (GTM/Sales) to configure, maintain, and enhance Salesforce and related GTM systems to support Sales, Marketing, and Client Services teams. The role involves ensuring data accuracy, process efficiency, and user adoption, working collaboratively with RevOps, Sales, and IT stakeholders. Responsibilities include system configuration, operational process support, data quality monitoring, troubleshooting, documentation, and contributing to process automation and CRM scalability projects. Candidates should have 3-5 years of experience in Revenue Operations, Business Systems, or Salesforce Administration, strong Salesforce skills (certification preferred), familiarity with GTM workflows, and knowledge of RevOps tools like Gong and ZoomInfo. The position is full-time, remote within Canada, and offers a salary range of $117,647 to $139,706 CAD plus benefits.

What you'll do

  • Configure and maintain Salesforce and integrated GTM systems ensuring reliability, data integrity, and performance
  • Triage and implement enhancement requests in Salesforce by working closely with RevOps, Sales, and other stakeholders
  • Support operational processes including territory updates, quota uploads, account ownership changes, and planning cycles
  • Execute system changes such as custom fields, validation rules, workflows, and automation to reflect evolving business needs
  • Monitor and maintain data quality standards, implement validation logic, and support governance efforts
  • Troubleshoot issues and provide front-line support to GTM users while enabling self-serve adoption and process adherence
  • Assist in documenting processes and updating user guides to support training and enablement efforts
  • Contribute to cross-functional projects related to process automation, CRM enhancements, and GTM system scalability

Requirements

  • 3–5 years of experience in Revenue Operations, Business Systems, or Salesforce Administration
  • Strong hands-on experience with Salesforce administration; Salesforce Admin certification strongly preferred
  • Familiarity with GTM workflows such as account and opportunity management, territory design, and lead routing
  • Working knowledge of RevOps tools such as Gong, Hubspot or ZoomInfo is a strong asset
  • Ability to translate business needs into system configuration requirements with minimal guidance
  • Excellent problem-solving skills, attention to detail, and ability to manage multiple priorities
  • Clear communication and collaboration skills, with a service-oriented approach to internal stakeholders

Tech stack

SalesforceGongZoomInfoMediaRadarHubspot

Benefits

Highly competitive salaryRetirement/401K/Pension Savings globallyCompetitive paid time off packages including birthdays offAccess to a comprehensive mental health care programHealth benefits from day one of employmentWork from home reimbursementsOptional global WeWork membership with hubs in London and TorontoRobust training and onboarding programCoverage and support of personal development initiatives (conferences, courses, books etc.)Access to StackAdapt programmatic courses and certificationsParental leave programFriendly, welcoming, and supportive cultureSocial and team events

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