Senior Analyst, GTM Systems

What you'll do

• Configure and maintain Salesforce and integrated GTM systems ensuring reliability, data integrity, and performance
• Triage and implement enhancement requests in Salesforce by working closely with RevOps, Sales, and other stakeholders
• Support operational processes including territory updates, quota uploads, account ownership changes, and planning cycles
• Execute system changes such as custom fields, validation rules, workflows, and automation to reflect evolving business needs
• Monitor and maintain data quality standards, implement validation logic and support governance efforts
• Troubleshoot issues and provide front-line support to GTM users while enabling self-serve adoption and process adherence
• Assist in documenting processes and updating user guides to support training and enablement efforts
• Contribute to cross-functional projects related to process automation, CRM enhancements, and GTM system scalability

Requirements

• 3–5 years of experience in Revenue Operations, Business Systems, or Salesforce Administration
• Strong hands-on experience with Salesforce administration
• Salesforce Admin certification strongly preferred
• Familiarity with GTM workflows such as account and opportunity management, territory design, and lead routing
• Working knowledge of RevOps tools such as Gong, Hubspot or ZoomInfo is a strong asset
• Ability to translate business needs into system configuration requirements with minimal guidance
• Excellent problem-solving skills, attention to detail, and ability to manage multiple priorities
• Clear communication and collaboration skills, with a service-oriented approach to internal stakeholders

Tech stack

Benefits