Senior Analyst, Business Systems

What you'll do

• Shadow and study BA and PM workflows to map time spent on tasks and quantify time cost
• Design and deploy automations to eliminate repetitive manual work such as status summaries, AI-assisted requirements drafting, Jira/Confluence triggers, meeting recaps, sprint reports, and documentation
• Leverage LLMs and no-code tools to build intelligent agents and workflows, continuously evaluate new tools
• Define and track capacity KPIs for BA and PM teams and report on automation impact
• Redesign recurring workflows alongside BAs and PMs to improve or eliminate inefficient processes
• Build human validation checkpoints into AI-automated workflows to maintain quality
• Roll out new tools and workflows, train teams, gather feedback, and iterate for adoption

Requirements

• 5+ years of experience in a Business Analyst, Operations Analyst, or Business Systems role, ideally in a high-growth technology company
• Hands-on experience building automations using tools like Workato, Zapier, Make (Integromat), n8n, or equivalent
• Practical experience working with LLMs (Claude, ChatGPT, Gemini) to build workflows, agents, or AI-assisted tools
• Comfort with lightweight technical work: reading and writing basic scripts (Python, JavaScript), querying data with SQL, configuring API integrations
• Strong analytical instinct for separating high-leverage automation opportunities from low-ROI noise
• Familiarity with the BA/PM toolkit: Jira, Confluence, Smartsheets project tracking, requirements documentation, sprint planning
• Ability to translate technical designs into plain language for non-technical stakeholders and align engineers and executives

Tech stack

Benefits