AdTechTalent
Programmatic18 days agoRemote

StackAdapt

Senior Account Manager

programmaticaccount managementcampaign optimizationDSPGoogle AnalyticsGoogle Tag Managerdigital advertisingJapanclient successdata-drivencross-channelvideonativeCTVDOOHaudioupsellcross-sell

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Japan

Full job description

StackAdapt seeks a Senior Account Manager to manage post-sales client relationships, focusing on platform adoption, campaign performance, and account growth for strategic clients in Japan. Responsibilities include client strategy and engagement, campaign management and optimization, collaboration with internal teams, and driving account growth and retention. Candidates must have 6+ years in programmatic media buying or account management, expertise in campaign optimization within DSPs or agencies, fluency in Japanese and English, and strong analytical and project management skills. The role requires approximately 20% travel. Benefits include competitive salary, retirement plans, paid time off, health benefits, work-from-home reimbursements, training, and a supportive culture.

What you'll do

  • Act as the primary point of contact for a portfolio of Japan-based Gold+ clients
  • Lead post-sales strategy including user adoption, campaign management, and account expansion
  • Build multi-threaded relationships with agency stakeholders across seniority levels
  • Proactively identify client needs, providing strategic counsel and data-driven insights to exceed performance goals
  • Lead Quarterly Business Reviews (QBRs), performance presentations, and client education sessions
  • Manage end-to-end campaign setup, including trafficking, third-party tag implementation, and pixel troubleshooting
  • Analyze campaign data to identify optimization opportunities and recommend data-backed solutions to improve ROI
  • Develop innovative campaign strategies leveraging StackAdapt’s multi-channel capabilities
  • Provide best practices for campaign design, attribution, and measurement using tools like Google Analytics, Tag Manager, and third-party ad servers
  • Work closely with Account Executives, GCS, and cross-functional teams to drive client success and retention
  • Lead internal initiatives to improve operational efficiency, share insights, and standardize optimization frameworks
  • Mentor junior Account Managers supporting skill development, troubleshooting, and client strategy discussions
  • Contribute to team enablement by sharing optimization best practices and client success stories
  • Identify and execute upsell and cross-sell opportunities, driving account expansion through consultative selling
  • Monitor client business changes to uncover new growth areas
  • Manage renewals and deliver sustained quarter-over-quarter growth across client base
  • Leverage insights to help clients discover new revenue opportunities before they do

Requirements

  • 6+ years of experience in programmatic media buying, client success, or account management
  • Proven expertise in campaign optimization and performance strategy within DSPs or agency environments
  • Strong understanding of Japan’s digital advertising ecosystem and Holdco organizational structures
  • Fluency in Japanese and English; ability to lead presentations and QBRs in both languages
  • Strong analytical mindset with the ability to craft insights from performance data
  • Excellent project management, prioritization, and communication skills
  • Willingness to travel (~20%) for client meetings and industry events

Tech stack

StackAdapt Marketing PlatformGoogle AnalyticsGoogle Tag Managerthird-party ad serversprogrammatic advertisingDisplayVideoNativeConnected TVDOOHAudio

Benefits

Highly competitive salaryRetirement/401K/Pension Savings globallyCompetitive paid time off packages including birthdays offAccess to a comprehensive mental health care programHealth benefits from day one of employmentWork from home reimbursementsOptional global WeWork membershipRobust training and onboarding programCoverage and support of personal development initiatives (conferences, courses, books etc)Access to StackAdapt programmatic courses and certificationsParental leave programFriendly, welcoming, and supportive cultureSocial and team events

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