QA Analyst

What you'll do

• Analyze requirements, acceptance criteria, and technical specifications to understand project goals
• Complete multiple test types including functional, integration, system, regression, user acceptance, and compatibility testing across platforms, browsers, and devices
• Assist QA Leads in creating test plans, test cases, and scripts
• Maintain clear, well-structured test documentation
• Identify, document, and prioritize issues discovered during testing with reproducible steps and supporting evidence
• Track defect lifecycle from identification through resolution collaborating with developers and project teams
• Provide feedback on test progress, results, and risks to project managers, business analysts, and partners
• Support root cause analysis and guide process improvements
• Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives
• Partner with developers, UX designers, technical leads, and program managers on quality expectations and testing priorities
• Provide input during requirements and design discussions to ensure testability and clarity
• Communicate complex technical and quality-related issues to all partners
• Contribute to projects improving QA processes, efficiency, and consistency
• Assist QA Leads and Automation Engineers in developing automated test cases complementing manual testing
• Stay informed about latest QA, accessibility, and automation technologies and best practices
• Support accessibility and compliance testing aligned with WCAG

Requirements

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or related field
• Minimum of 1 year of hands-on QA experience in testing software applications
• Experience testing across multiple platforms including web, mobile web, and native mobile applications
• Experience with QA methodologies, testing techniques, and Software Development Life Cycle (SDLC)
• Familiarity with cross-browser testing tools, web service validation, and log inspection methods
• Nice to have: ISTQB or equivalent QA certification
• Experience with object-oriented programming languages or scripting languages
• Hands-on experience with Content Management Systems such as Adobe Experience Manager (AEM) or Sitecore
• Proficiency in database queries, database testing, and API/web service testing
• Familiarity with accessibility standards (WCAG) and accessibility testing tools
• Exposure to automated testing frameworks and tools (e.g., Selenium WebDriver, Appium)
• Knowledge of cloud platforms (e.g., AWS) and CI/CD tools (e.g., Jenkins)
• Prior experience working in Agile/Scrum development teams

Tech stack