Programmatic Client Growth Manager - INSEA

What you'll do

• Lead, manage, and grow a portfolio of direct advertisers and agencies across diverse verticals
• Monitor, analyze, and optimize client campaigns with AdOps support to meet performance and ROI goals
• Identify, recommend, and drive upsell/cross-sell opportunities across Smadex’s solutions (user acquisition, retargeting, Connected TV)
• Serve as a proactive partner by anticipating client needs, resolving pain points, and establishing trust
• Lead regular client calls to review campaign performance and explore new opportunities
• Deliver Quarterly Business Reviews showcasing results, growth potential, and strategic recommendations
• Produce campaign wrap-ups and post-mortems for clients who pause or churn with clear next-step strategies
• Negotiate billing confirmations and resolve disputes monthly
• Participate actively in revenue forecasting and reporting
• Maintain senior relationships within client organizations, especially in Southeast Asia’s largest app-focused companies
• Work cross-functionally with global support teams including Barcelona HQ and other international offices
• Represent Smadex at regional industry events, client visits, and networking opportunities

Requirements

• Minimum 3 years of experience managing client relationships and driving performance marketing campaigns
• Proven experience scaling accounts or optimizing media spend is highly advantageous
• Prior DSP or programmatic advertising experience is required
• Good familiarity with the mobile app ecosystem, including user acquisition, retargeting, agency landscapes, and suppliers
• Sound understanding of ad tech concepts: MMPs, tracking links, postbacks, APIs, SDK integration, SKAN/ATT, DSPs, SSPs/Exchanges
• Ability to solve first-degree technical issues and collaborate effectively with AdOps/tech teams
• Proficiency in Excel (analysis and reporting)
• Fluent in verbal and written English; proficiency in Mandarin or a second language is highly advantageous
• Strong presentation and negotiation skills, with ability to translate data into insights for senior stakeholders
• Highly confident professional capable of building, managing, and scaling relationships at C-suite and senior leadership levels
• Growth-oriented, proactive, and self-motivated with strong business acumen
• Disciplined and highly organized, capable of managing multiple tasks simultaneously
• Able to work in a fast-paced environment
• Comfortable working with global, remote teams and flexible across time zones
• Valid passport and willingness to travel for business
• Candidates must have valid work authorization in Singapore (no visa sponsorship provided)

Tech stack

Benefits