StackAdapt seeks a mid-level Programmatic Client Services Manager based in London. The role involves managing post-sales client relationships, campaign management, client retention, and account expansion. Responsibilities include acting as the main client contact, designing campaign strategies, optimizing campaigns on the StackAdapt DSP, reporting on KPIs, upselling services, and leading client meetings. Candidates must have 3+ years experience in RTB/programmatic (DSP, Ad Network), experience with Google AdWords or Facebook Ads, strong client relationship skills, and familiarity with digital advertising trends. Benefits include competitive salary (£56,461–£77,634 GBP), retirement plans, paid time off, health benefits, work from home reimbursements, training programs, and a supportive culture. The company is remote-first but prioritizes candidates located in London.
What you'll do
Act as the main point of contact for a portfolio of clients across various verticals
Design unique campaign strategies within the StackAdapt platform
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Ensure client campaigns are successful by providing regular reporting on campaign goals
Provide strategic solutions and optimizations to meet identified KPIs
Set up and traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
Identify opportunities to upsell services
Contribute to development of tools, reports, and processes to enhance operational efficiency
Analyze campaign data to make informed recommendations and uncover growth opportunities
Lead in-person and virtual client meetings, presentations, training sessions, and Quarterly Business Reviews
Act as a strategic advisor providing thought leadership and guidance to help clients scale their business
Travel to meet clients when required, including hosting meetings, agency visits, and client events
Requirements
3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
Experience running Google AdWords, Facebook Ads or executed through a DSP as a self-serve user
Proven success in managing client relationships and delivering service excellence
Focus on retaining accounts and growing revenue
Ability to grasp and communicate technical concepts and platform-based knowledge
Familiarity with the latest digital advertising trends and ideas
Experience working with complex databases is a plus
Tech stack
RTBProgrammaticDSPGoogle AdWordsFacebook AdsThird party tagsPixel tracking
Benefits
Highly competitive salaryRetirement/401K/Pension Savings globallyCompetitive paid time off packages including birthdays offAccess to a comprehensive mental health care programHealth benefits from day one of employmentWork from home reimbursementsOptional global WeWork membership with hubs in London and TorontoRobust training and onboarding programCoverage and support of personal development initiatives (conferences, courses, books etc)Access to StackAdapt programmatic courses and certificationsParental leave programFriendly, welcoming, and supportive cultureSocial and team events
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