Program Manager - Experience Design and Development

What you'll do

• Define and translate program strategy into clear, actionable objectives
• Lead programs end-to-end, ensuring delivery of key business outcomes and measurable benefits
• Champion ethical, responsible decision-making across all stakeholders
• Stand up and lead cross-functional program teams, including project managers and specialists
• Foster collaboration, innovation, and accountability across diverse groups
• Resolve conflicts, influence stakeholders, and keep teams aligned and motivated
• Manage program budgets, forecasts, and financial performance
• Ensure alignment between program outputs and business goals
• Track, measure, and deliver benefits outlined in the business case
• Design and implement effective program governance, reporting, and assurance frameworks
• Monitor performance, proactively address risks, and ensure program integrity
• Drive consistency and excellence across all project workstreams
• Manage dependencies across multiple initiatives and teams
• Secure and optimize resources across internal and external partners
• Lead risk and issue management with a proactive, solutions-oriented mindset
• Build trusted relationships with senior leaders, clients, and cross-functional teams
• Deliver clear, compelling communication at every level
• Act as the connective tissue across teams to ensure alignment and success

Requirements

• Proven success leading complex, multi-workstream programs
• Strong leadership, team-building, and conflict resolution skills
• Deep experience in governance, financial management, and benefits realization
• Exceptional stakeholder management and communication abilities
• A proactive, adaptable mindset with the ability to thrive in fast-paced environments

Benefits