OpenX is hiring a Global Head of Customer Success Engineering to lead Solutions Architects, Support Engineering, and Deal Operations globally. The role requires 10+ years in programmatic advertising technical roles with deep knowledge of OpenRTB, auction mechanics, and supply paths including CTV and pod bidding. Responsibilities include leading technical teams, acting as escalation point, building monitoring and alerting systems, owning incident response, driving automation and AI initiatives, supporting technical conversations with partners, managing revenue-critical programs, supporting commercial negotiations, and liaising between business teams and product/engineering. The candidate must have strong leadership skills, a commercial mindset, experience managing global teams, and practical fluency with AI and automation tools. Salary range is USD 242,250 to 285,000 per year plus bonus, equity, and benefits. The position is remote in the United States.
What you'll do
Lead Solutions Architects, Support Engineering, and Deal Operations globally
Coach and develop leadership bench, run 1:1s, set career paths
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