Forward Deployment Engineer (FDE)

What you'll do

• Serve as the technical authority for your assigned product on every sales call
• Validate technical feasibility, answer architectural questions, and remove blockers
• Ensure clients feel technically confident moving forward with deals
• Own a specific product line as its deep SME in the field
• Manage the technical roadmap for your product within each sales opportunity
• Collaborate with other FDEs when clients need multiple product integrations
• Serve as the gatekeeper for product relevance within your assigned product line
• Secure direct customer feedback before any feature launches
• Validate solutions with live clients to ensure they solve actual business problems
• Own technical accountability for your product line within each account
• Work as part of the FDE Integration Team to ensure complete client integration
• Remain engaged until your product is live, stable, and proving value
• Translate client's unstructured problems into clean Pixalate configurations
• Map specific data fields and business logic to our platform
• Ensure clients are actually protected in their specific environment
• Author a specific Use Case Document for every engagement
• Define exactly how the client applies Pixalate to their business
• Establish the official 'Definition of Done' for each trial
• Serve as the first line of defense against churn
• Manually verify that data flowing into client dashboards matches the promised Use Case
• Ensure clients experience their 'Aha!' moment before contract signing
• Facilitate detailed technical transfer to Customer Success after contract signing
• Document custom configurations and Use Cases for ongoing support

Requirements

• Strong understanding of data integration, APIs, and system architecture
• Experience translating business requirements into technical configurations
• Familiarity with ad tech, fraud detection, or digital analytics platforms
• Excellent verbal and written communication skills for client-facing interactions
• Ability to explain complex technical concepts to non-technical stakeholders
• Experience working cross-functionally with Sales, Engineering, and Product teams
• Proven ability to diagnose and resolve complex integration challenges
• Track record of creative problem-solving in ambiguous technical environments
• Strong documentation and process definition skills
• Experience in ad tech, programmatic advertising, or digital fraud detection (preferred)
• Background in solutions engineering, technical consulting, or pre-sales engineering (preferred)
• Familiarity with CTV, mobile app analytics, or data feed integrations (preferred)
• Experience with trial management and customer success metrics (preferred)
• Understanding of IVT (Invalid Traffic) or ad fraud concepts (preferred)
• Willingness to accommodate early morning or late evening calls across US, EMEA, and APAC time zones
• High-volume multitasking
• Foundational understanding of the digital advertising ecosystem (DSP, SSP, Ad Server) is highly preferred

Tech stack

Benefits