Director, Talent Programs responsible for strategic program management of talent and employee programs at Zeta Global. Lead cross-functional initiatives including performance management, engagement surveys, global talent programs, and recruiting projects. Collaborate with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, and business leaders to ensure seamless employee lifecycle experience. Hybrid role based in New York City office with remote flexibility on Mondays and Fridays. Requires 5-7 years experience in Talent Management, HR Operations, or related fields, with strong project management and analytical skills. Salary range $135,000 - $145,000.
What you'll do
Partner with the Senior Director, Talent Development & Experience to execute Zeta’s global talent strategy across the employee lifecycle, such as recruiting projects, performance management, engagement surveys, and ad hoc projects
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Translate strategic priorities into clear project plans, governance structures, timelines, communications, and measurable outcomes across multiple concurrent workstreams
Lead the day-to-day planning and operational execution of global talent programs, including performance management and engagement-survey cycles, from project planning through reporting, action planning, and continuous improvement
Build scalable program operations through standardized processes, annual planning rhythms, project-management practices, and clear ownership across global initiatives
Drive operational excellence across recruiting, onboarding, communications, projects, and development to improve consistency, efficiency, and employee experience
Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, Employee Experience, and regional leaders to deliver connected, globally consistent programs and support priority recruiting projects
Leverage data, employee feedback, and operational insights to evaluate program effectiveness, identify improvement opportunities, and surface recommendations that inform talent strategy and organizational effectiveness
Develop dashboards and operational reporting that measure program effectiveness and employee experience
Partner with the broader People Team to identify trends, recommend improvements, and support business decision-making
Ensure survey insights translate into actionable recommendations and program improvements
Requirements
5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions
Experience leading enterprise-wide or global people programs
Demonstrated success building scalable processes and operational frameworks
Strong project and program management experience with multiple concurrent initiatives
Strong analytical skills with the ability to translate data into recommendations
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