TripleLift
Lead Technical Solutions Consultant, Supply
New York, US•5 months ago
$110K – $140K
programmatictechnical consultingRTB
ProgrammaticYesterdayRemote
Pixalate
Director of Customer Success
customer successprogrammaticad fraudIVTdigital advertisingSSPDSPCTVOTTJavaScriptclient managementcustomer retentionad operations
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Director
Years experience
3-5
Location
New York, US
Full job description
Director of Customer Success responsible for advising executive leadership on customer growth and retention strategies, leading the Customer Success team, and managing key client relationships in the programmatic advertising ecosystem. Requires 4+ years in client-facing roles within digital advertising technology, expertise in programmatic advertising, ad fraud prevention, and privacy compliance. Must have strong communication skills for C-level engagement and ability to use data-driven approaches to monitor customer health and engagement. Benefits include full employee health coverage, parental leave, unlimited PTO, 401(k), remote-first work from DC or NY metro area, and flexible work environment.
What you'll do
- Partner with executive team to set strategy driving customer engagement, growth, and retention focusing on churn reduction and client advocacy
- Own and manage key client relationships across programmatic ecosystem including SSPs, DSPs, ad exchanges, agencies, and publishers
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
TripleLift
Partner Manager
Los Angeles, United States; San Francisco, United States•8 months ago
$90K – $130K
programmaticadvertisingpartner management
TripleLift