TripleLift
Lead Technical Solutions Consultant, Supply
New York, US•4 months ago
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programmatictechnical consultingRTB
Programmatic2 days agoRemote
Cognitiv
Director, Client Success
programmaticclient successaccount managementdigital mediaDSPSSPcampaign optimizationmedia activationteam leadershipclient relationshipssalescommercial mindset
Key details
Salary
$170K – $190K
Employment type
Full-time
Seniority
Director
Years experience
5-10
Location
New York, US
Full job description
Director of Client Success role leading a team responsible for client health, retention, and growth at Cognitiv, a programmatic advertising company. Requires strong experience in client success, account management, or sales within digital media/programmatic advertising, with people management skills and commercial mindset. Responsibilities include leading the Client Success team, serving as strategic advisor to clients, hands-on client engagement, overseeing client retention and growth strategies, partnering with Sales for onboarding and adoption, and improving organizational processes. Salary range $170,000 - $190,000 plus equity. Hybrid work model based in New York, NY.
What you'll do
- Lead and develop the Client Success team, set clear expectations, establish high performance standards, coach team members, and develop future leaders
- Serve as senior strategic advisor to key clients, build trusted relationships, and ensure business goals are met
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