TripleLift
Accountant
Detroit, United States; New York, US•3 months ago
$75K – $95K
accountingpayrollcompensation
Other3 days agoRemote
Smartly
Customer Success Manager
customer successdigital advertisingMetaPinterestSnapchatTikTokGoogleprogrammaticcustomer relationship managementonline marketingproduct adoptionhybrid work
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Berlin, Germany
Full job description
Customer Success Manager role focused on managing customer accounts, driving product adoption, and growing customer engagement in digital advertising. Requires 3+ years experience in customer success or similar role, strong knowledge of paid digital advertising platforms (Meta, Pinterest, Snapchat, TikTok, Google, programmatic), excellent communication skills in English, and willingness to travel. Responsibilities include managing customer relationships, aligning product value with marketing objectives, maintaining product knowledge, and collaborating with internal teams. Offers a hybrid work model based in Berlin with benefits including healthcare, equity options, paid holidays, and career development.
What you'll do
- Manage and nurture own customer accounts through day-to-day communication and online marketing expertise
- Identify opportunities for increased product adoption and align product value with customer’s marketing objectives
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