TripleLift
Accountant
Detroit, United States; New York, US•3 months ago
$75K – $95K
accountingpayrollcompensation
Other9 days agoRemote
Smartly
Customer Success Manager
customer successdigital advertisingMetaPinterestSnapchatTikTokGoogleprogrammaticcustomer relationship managementonline marketingproduct adoptionhybrid work
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Madrid, Spain
Full job description
Customer Success Manager role focused on managing and growing customer accounts in digital advertising. Responsibilities include driving product adoption, maintaining knowledge of Smartly tools and digital advertising platforms (Meta, Pinterest, Snapchat, TikTok, Google), building strong customer and partner relationships, and collaborating with product teams. Requires 3+ years experience in customer success or similar, understanding of paid digital advertising, strong communication skills in English, and willingness to travel. Offers hybrid work model, healthcare, equity options, paid holidays, and career development.
What you'll do
- Manage and nurture own customer accounts through day-to-day communication and online marketing expertise
- Identify opportunities for increased product adoption and align product value with customer marketing objectives
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