Client Success Coordinator

What you'll do

• Provide day-to-day administrative and operational support to Client Success teams across assigned accounts
• Support account managers and client success leads in preparing materials, organizing tasks, and maintaining accurate internal documentation
• Assist with tracking client deliverables, deadlines, and follow-up items to ensure timely and consistent execution
• Assist in client report delivery and data QA, reviewing outputs for accuracy, formatting, and completeness
• Help run recurring or ad-hoc reports, coordinating with internal teams as needed
• Learn and apply quality control processes to identify data inconsistencies before client delivery
• Manage meeting scheduling for internal and external discussions, including agendas, recaps, and action items
• Coordinate cross-functional interactions with Analytics, Product, and Support teams
• Maintain internal trackers (deliverables, tickets, communication logs) to ensure visibility and alignment
• Learn Comscore tools, data sets, and reporting processes, including platform navigation, reporting logic, and basic measurement concepts
• Participate in team trainings, shadow calls, and product demos to gain exposure to client workflows
• Build foundational knowledge to eventually support more advanced analytics or client-facing responsibilities

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Data Analytics, or related field preferred
• 0–2 years of experience in client service, operations, analytics, or administrative coordination (internships welcome)
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• Detail-oriented with interest in data accuracy and reporting
• Comfortable using spreadsheets, presentation tools, and project management systems
• Excellent communication and interpersonal skills
• Proactive, eager to learn, and adaptable in a fast-paced environment

Tech stack