Client Experience Operations Manager at Zeta Global | AdTechTalent
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Zeta Global
Client Experience Operations Manager
project management digital media media attribution tagging pixel tracking Google Tag Manager Adobe Launch Campaign Manager 360 Meta DV360 TikTok Looker Datorama Tableau Power BI GA4 Adobe Analytics programmatic media dashboards client management
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$75K – $90K
Join Zeta Global and work on a role built for experienced AdTech operators.
Key details Location
Remote, United States
Full job description Zeta Global seeks a mid-level Client Experience Operations Manager with 3-5 years of project management experience, including 2 years in marketing/advertising agencies. The role involves managing media dashboard projects and audience creation across multiple client accounts. Responsibilities include project execution, timeline and deliverable management, client and internal team coordination, ensuring proper tagging and pixel tracking, overseeing media tracking implementation, and collaborating with BI teams on dashboard development. Candidates should have knowledge of digital media channels, attribution models, and experience with tag management platforms (GTM, Adobe Launch) and marketing analytics tools (GA4, Adobe Analytics). Benefits include unlimited PTO, medical/dental/vision coverage, equity plans, employee discounts, wellness classes, and pet insurance. Salary range is $75,000 to $90,000. The position is hybrid or fully remote within the US.
What you'll do Support the Program Director on end-to-end project execution for media dashboard builds and enhancements across multiple client accounts Similar jobs
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Quick snapshot
Remote, United States
Full-time
Develop and maintain timelines, deliverables, and status documentation across multiple workstreams
Serve as primary point of contact between internal teams and clients for tracking- and dashboard-related deliverables
Manage resource constraints and shifting client priorities in a fast-paced setting
Collaborate with ops and analytics teams to ensure proper tagging and tracking
Oversee implementation and validation of pixels/tags across media platforms and client web properties
Coordinate with third-party vendors/agencies to ensure accurate data flows and media tracking
Translate client reporting needs into data requirements and dashboard specifications
Work with BI or data visualization teams to build or customize dashboards
Maintain QA processes to ensure data integrity and proper attribution across channels
Manage versioning and enhancements as campaign needs evolve
Facilitate client communications for project milestones, data readiness, and dashboard walkthroughs
Document tagging requirements and dashboard logic for cross-functional transparency
Coordinate internal communication between sales, data cloud, analytics, and ops teams to ensure timely project completion Requirements Bachelor’s degree in Marketing, Business, Communications, or Data/Analytics-related field Project management certification (e.g., PMP, Agile) is a plus 3–5 years of project management experience, with at least 2 years in a marketing/advertising agency environment Understanding of digital media channels (SEM, display, social, programmatic, video) and attribution mechanics Familiarity with tag/pixel management platforms and third-party tracking integrations (GTM, Adobe Launch, Campaign Manager, Meta, etc.) Strong organizational and communication skills Exposure to multiple attribution models and how they apply to client KPIs (preferred) Experience working with marketing analytics platforms (GA4, Adobe Analytics, CM360) (preferred) Understanding of UTM parameters, conversion events, and media taxonomy standards (preferred) Tech stack Google Tag Manager Adobe Launch Campaign Manager 360 Meta DV360 TikTok Looker Datorama Tableau Power BI GA4 Adobe Analytics
Benefits Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity and Stock Purchase Plan Employee Discounts Virtual Wellness Classes Pet Insurance
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Company
Zeta Global At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the Impossible™ with superintelligent marketing. Powered by proprietary AI and trillions of real-time signals, the Zeta Marketing Platform (ZMP) brings martech and adtech together – unifying identity, intelligence, and activation in one unified place. We enable marketers to deliver personalized experiences that drive measurable growth in the next era of marketing. At the center of this evolution is Athena by Zeta, our superintelligent conversational agent built for predictable, profitable growth. Seamlessly integrated into the ZMP, Athena helps marketers understand performance, identify opportunities, and take action in real time—surfacing insights on spend, audiences, and campaigns, recommending next best moves, and even launching and optimizing campaigns on their behalf. Behind our platform is a global team of 3,000+ employees driven by innovation, collaboration, and a shared focus on customer success. Founded in 2007 by David A. Steinberg and John Sculley, Zeta is headquartered in New York City. Learn more at www.zetaglobal.com
Industry
Software Development
Website
http://www.zetaglobal.com
Posted
2 days ago
Category: Programmatic
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