Pacvue seeks an Associate Contracts Manager to manage incoming customer contracts from the sales team, ensuring compliance with company frameworks and efficient contract workflows. The role involves reviewing contracts, negotiating terms, escalating complex issues, maintaining contract management systems, developing templates and processes, and collaborating with Legal, Sales, and Finance teams. Requires 5+ years in contract management or legal operations, a bachelor's degree or equivalent, strong knowledge of contract law and negotiation, excellent communication, analytical and organizational skills, and ability to work independently. Benefits include flexible PTO, medical and dental coverage, 401k match, paid parental leave, and wellness memberships. Salary range $120,000-$140,000 USD, remote position based in the US.
What you'll do
Review all incoming contracts from the sales team and assess them against our standard terms and risk tolerance
Identify areas that need negotiation or modification based on our decision-making framework
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Conduct negotiations directly with customers on contract terms, pricing, and conditions where appropriate
Escalate contracts that fall outside our framework or require senior leadership sign-off to your manager with clear reasoning and recommendations
Maintain our contract management system and ensure all agreements are properly saved, organized, and easily retrievable
Create and implement standardized contract workflows that keep things moving efficiently
Develop and maintain a library of contract templates for different deal types and customer segments
Continuously identify bottlenecks in the process and propose solutions to streamline operations
Design and document long-term contract management processes and frameworks
Create decision-making guidelines that the team can reference for common contract issues
Build out templates and playbooks that enable scaling as the company grows
Partner with Legal, Sales, and other departments to refine processes and catch issues early
Work closely with the Sales team to understand their needs and keep deals moving without unnecessary delays
Support the Legal team on more complex agreements or matters requiring attorney review
Communicate clearly with customers about contract status and any changes needed
Coach team members on contract basics and guide them on escalation paths
Requirements
5+ years of experience in contract management, legal operations, or a related field
Bachelor's degree in business, law, or a related field (or equivalent professional experience)
Solid understanding of contract law, risk assessment, and negotiation principles
Experience working in a fast-paced environment, balancing efficiency with compliance
Strong analytical skills, with the ability to quickly assess contract language and identify risks or opportunities
Excellent written and verbal communication skills, including the ability to explain legal concepts to non-legal teams
Detail-oriented, with solid organizational and project management skills
Ability to work independently while knowing when to escalate issues
Problem-solving mindset, focused on creating lasting solutions rather than one-off fixes
Ability to adapt communication style across audiences, from Sales reps to customers to senior executives
Proactive approach to identifying and implementing process improvements
Skilled at balancing customer-friendliness with protecting the company's interests
Comfortable operating in legal gray areas and making sound judgment calls within a given framework
Benefits
Flexible Paid Time OffPaid Holidays and Floating HolidaysMedical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance401k with Employer MatchTake up to 2 Days of Paid Time Off to Volunteer with a 501c OrganizationPaid Parental LeaveCompany-subsidized membership to Wellhub and PelotonFertility and family-building information platform through Carrot
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