Front Desk and Workplace Associate

What you'll do

• Act as primary point of contact for office front of house support including greeting employees, guests, visitors, and vendors
• Assist with management of daily building access cards for employees and guests
• Coordinate with local Workplace Services team and building security
• Support regular office communications regarding updates, food & beverage programs, and events
• Coordinate office functions including lunch programs, mail services, desk moves, meeting room reservations, and special events
• Alert Workplace Services team to maintenance issues and educate employees on support requests
• Maintain front of house area neat and tidy
• Maintain local workplace intranet page with relevant information
• Assist with employee and contractor onboarding and departure processes
• Assist with planning office morale activities and events
• Assist Talent Acquisition team with candidate greetings and coordination
• Perform other tasks, duties, or special projects as needed
• Collaborate with global Workplace Services colleagues on best practices

Requirements

• Previous experience working in a fast-paced office or professional work environment is a plus
• Genuine interest in providing an outstanding level of customer service
• Excellent written and verbal communication skills
• Creative mind with an ability to suggest improvements
• Upbeat, positive attitude with attention to detail
• Resilient and proactive attitude
• Able to respond after hours for emergencies and work outside designated hours as needed
• Full knowledge of MS Office Suite – Word/Excel/PowerPoint

Tech stack