Zeta Global is seeking a mid-level Customer Success Manager (CSM) to serve as a strategic advisor and primary contact for a portfolio of clients. The role focuses on retention, revenue growth, and driving platform adoption through data-driven marketing strategies including email, SMS, and omnichannel campaigns. Responsibilities include managing client relationships, leading strategic engagement, coordinating cross-functional teams, and overseeing operational success such as billing and issue resolution. Candidates should have a bachelor's degree in Marketing, Business, or related field, 3-5 years experience in customer success, account management, or digital marketing, and proficiency with marketing automation platforms and Microsoft Office tools. This is a full-time remote role based in the United States. Salary range is $90,000-$100,000 depending on location and experience. Benefits include flexible PTO, medical/dental/vision coverage, equity plans, and employee discounts.
What you'll do
Manage a portfolio of client relationships and act as their trusted strategic advisor
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Alberta, Canada; British Columbia, Canada; Calgary, Canada; California, United States; New York, US; Ontario, Canada; Seattle, United States; Toronto, Canada; Vancouver, Canada; Washington, United States•13 months ago
Flexible PTOExcellent medical, dental, and vision coverageEmployee Equity and Stock Purchase PlanEmployee Discounts, Virtual Wellness Classes, and Pet Insurance
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