TripleLift
Senior/Principal Software Engineer
New York, US•5 months ago
$170K – $200K
senior software engineerJavaPython
Marketing1 month agoRemote
Skai
Client Success Manager
paid searchclient successproject managementGoogle AdsMicrosoft AdvertisingRetail MediaAmazonWalmart ConnectTarget RoundelMetaOpenAIChatGPTAI toolsJavaScriptHTMLExcelmarketingcampaign management
Key details
Salary
$85K – $100K
Employment type
Full-time
Seniority
Mid-level
Years experience
0-2
Location
San Francisco, United States
Full job description
The Client Success Manager (CSM) manages client utilization of the Skai platform with a focus on Paid Search. Responsibilities include driving client retention, providing training and technical support on Google Ads and Microsoft Advertising, understanding client business goals, running structured communications, partnering with internal teams, and using AI tools to enhance client interactions. Requirements include a B.A. or B.S., 2+ years in client services or technical project management, hands-on paid search campaign experience, familiarity with Retail Media Networks, strong organizational and communication skills, and ability to work in a hybrid environment. Salary range is $85,000-100,000 with bonus eligibility.
What you'll do
- Drive client retention and identify growth opportunities within accounts
- Provide initial and ongoing training for effective use of the Skai platform
- Provide technical support, best practices, and strategy across Google Ads and Microsoft Advertising
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