Client Success Manager

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The Client Success Manager (CSM) at Skai manages client utilization of the Skai platform, focusing on Paid Search. Responsibilities include driving client retention, providing training and technical support on Google Ads and Microsoft Advertising, understanding client business goals, and using AI tools to enhance communication and documentation. Requirements include a B.A. or B.S., 2+ years in client services or technical project management, hands-on paid search marketing experience, familiarity with Retail Media Networks and Paid Social, strong organizational and communication skills, and ability to collaborate across teams. The role is hybrid with three days in office per week in San Francisco. Salary range is $85,000-100,000 plus bonus eligibility.