MNTN is hiring a Campaign Operations Manager to manage the execution of email and lifecycle campaigns across marketing channels. Responsibilities include managing campaign intake, audience setup, build, QA, scheduling, deployment, and post-launch monitoring. The role requires 5+ years of experience in campaign or marketing operations, with hands-on experience in platforms like Inflection, Marketo, HubSpot, Braze, or Iterable. Strong knowledge of segmentation, suppression, consent, testing, personalization, and campaign QA is required. Experience with Salesforce campaign and lead/contact data is needed. The role involves managing high-volume campaign calendars, troubleshooting, and improving automation and processes. The position is full-time and remote.
What you'll do
Own campaign intake and execution from approved brief through audience build, configuration, QA, scheduling, launch, monitoring, and closeout
Build email, nurture, lifecycle, and event-triggered campaigns in Inflection or related platforms, turning strategy into workflows, segmentation, suppression logic, personalization, and clear handoffs
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Requirements
5+ years in campaign operations, marketing operations, lifecycle marketing operations, or a related execution role
Hands-on experience building and launching complex email or omnichannel campaigns in Inflection, Marketo, HubSpot, Braze, Iterable, or a similar platform
Strong knowledge of segmentation, suppression, consent, testing, personalization, and campaign QA
Experience managing a high-volume campaign calendar with shifting priorities and firm launch dates
Working knowledge of Salesforce campaign and lead or contact data, including how marketing activity flows into CRM processes
Strong attention to detail, operational judgment, and calm troubleshooting under deadline pressure
Ability to create repeatable processes without slowing down the business